I require that all clients who have not had an appointment with me, or have not been in my chair in over a year, to send a appointment request form found on the bottom of this page. I need to see your hair and know your goals so I can make sure we are a good match and make sure I have the proper amount of time selected for your appointment.
I work by appointment only and do not take walk in's for services or even to just pop in and ask questions. When I am in the studio my time and focus is 100% on the guest in my chair.
A card is required to book all appointments. This is non negotiable.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount.
- Any multiple services or combos must be held with a credit card. Multiple services or combos not cancelled 24hours in advance will be charged 100% of the reserved service amount.
The cancellation policy allows us the time to inform our standby guests of any availability.